Our Pickup Location
Sonalux House, Shop 12, 7th Floor, Moi Avenue, Nairobi
Contact Info
+254 726 518863
info@mercajewelry.co.ke
Pickup Point
Sonalux House, Shop 11, 7th Floor, Moi Avenue, Nairobi
Open in MapsCustomer Care
Contact Us
Reach us by phone, email, WhatsApp, or visit our Nairobi CBD pickup point.
We’re here to help
Whether you have a question about an order, sizing, or a product — get in touch and we’ll get back to you as soon as we can.
- Order status & delivery questions
- Ring size & watch resizing help
- Product care & recommendations
How to reach us
Use any of the details below — WhatsApp is usually the fastest.
Visit / pick up
Sonalux House, Shop 11, 7th Floor, Moi Avenue, Nairobi
Tip: if you’re collecting an order, message us on WhatsApp first so we can confirm your package is ready.
Prefer to chat?
Message us on WhatsApp for the quickest reply on orders, sizing, and product questions.